Comparing

Chatbase

vs

CustomGPT

You are losing outunderline big time.

Chatbase is unreliable for a dozen reasons check out those reviews. However, CustomGPT as a Chatbase alternative is not a decisive choice either. Let’s compare Chatbase and CustomGPT while we discover how pagergpt outperforms both platforms.

Trust by industry leaders

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Comparison Highlights

Chatbase limitations Icon

Chatbase limitations

When it comes to building AI agents effortlessly, Chatbase wins with its user-friendly framework. Unfortunately, that doesn’t guarantee customer experience and satisfaction. Inefficiency lies at the core of Chatbase. Inflexible customization, limited AI actions, fewer AI agents, and inaccuracy, among many, add to client woes. Those complex and rigid pricing structures do not often align well with clients’ needs either.

CustomGPT dependency Icon

CustomGPT dependency

CustomGPT, as an alternative to Chatbase, also fails. CustomGPT is the most basic, with limited significant features that don’t scale with your growing customer support needs.

pagergpt as alternative Icon

pagergpt as alternative

Pagergpt stands out as a robust customer-facing AI agent platform with more affordable pricing options. Compared to Chatbase and CustomGPT, Pagergpt offers advanced features, including unlimited messages per session, granular-level lead capture, advanced analytics, shared live chat inbox, no-code setup, and more.

Let’s compare why pagergpt is an excellent alternative to Chatbase and CustomGPT.

COMPARING

Where Chatbase and Customgpt miss the mark

Compare the key features and discover why CustomGPT is not the ideal replacement for Chatbase, nor does Chatbase meet the requirements.

Inaccurate responses
COMPARING

Chatbase vs. CustomGPT vs. pagergpt

Here’s a feature-to-feature comparison chart to help you understand why CustomGPT isn’t a replacement for Chatbase and how pagergpt stays ahead of the curve.

Chatbase

pagergpt

CustomGPT

Ease of development
Complex integration delays development
Seamless, 100% no-code platform
Requires significant coding efforts for open-source SDKs and APIs
Ease of customization
Limited features for custom business needs
Easy to implement customizations
Initial setup is lengthier
Chat UI
Iframe or widget UI
Highly customizable chat UI
Clunky chat UI
Chat sessions
Limited per pricing plan
Unlimited messages per session
Limited message per plan
Pre-built templates
No templates
Coming soon
Limited number of templates
Ease of human hand-off
Partial hand-off
Native solutions via Shared Live Chat Inbox
Human handoff when needed
Admins/Seats
Up to 5 till the highest tier
Up to 5 and more with a custom plan
Up to 3 till the highest tier
AI agents
Up to 3 AI agents only till the highest tier
Up to 5 AI agents and more with a custom plan
Up to 100 with the highest paid plan, and more with a custom plan
Shared Live Chat Inbox
Not available
Advanced and comprehensive, feature-rich native solution
Not available
AI copilot
Not available
AI copilot for human agents Coming soon
Available as an AI assistant for website visitors and platform users
Chat mentions
Not available
available
not available
Advanced analytics
Manual and no real-time analytics
Deeper analytics with easy-to-configure elements
Overcomplicated analytics features
Lead capture management
Unable to create custom fields, tags, user segments, or use an archive
Includes custom fields, tags, user segments, multiple forms, archive
Not a dedicated feature
MS Teams integration
Not available
Native built-in solution
High efforts for API integrations
AI agent analytics
Not available
Advanced agent Analytics for all paid plans
Tier-based restrictions on analytics features
Website chat widget
Basic widget contro
Codeless advanced widget customization
Requires effort for CSS styling
Apps
Available only as a web app
Available as web, Windows, Android, iOS, and Mac apps
Available only as Windows and Mac apps
Hallucination control
High potential for hallucinations
Complete hallucination control using robust Agentic RAG
Partial hallucinations
Custom branding
Unavailable under the free plan
Available within the starter plan
Available with the premium plan
Privacy consent button
No built-in privacy consent button
Available with all plans
Available with the custom plan
SLAs
Unavailable
Available in the enterprise plan
Available in the enterprise plan
COMPARING

Compare and calculate your cost savings.

Enjoy more features and actions at significantly more affordable plans with pagergpt Straightforward, with no expensive add-ons,
unlimited chat sessions, and substantial cost savings for your customer-facing needs.

Chatbase

pagergpt

CustomGPT

Free
Limited scope to manage support with one agent of 400 KB
$0 for one agent, 11M char limit, and unlimited messages per session
No free plan, only a 7-day free trial with paid plans
Starter Plan
$0, but an AI agent becomes deactivated after 14 days
$29/mo
$99/mo
AI agents
Limited to 3 only, $7/mo per AI agent as an add-on
Up to 5 agents and more with add-on
Up to 100 with the Premium plan ($499/mo)
AI actions
Limited to 15 only, available at an extra cost
No extra cost, available with the Business plan onwards
No native AI actions, needed additional work to create Zapier Triggers
Message credit
Up to 40,000/mo with $12 per 1000 messages/mo
Unlimited messages per session
Up to 5000/mo with the Premium plan ($499/mo)
Live status
Not specified
Available at no extra cost
$10/mo for each bot
Admin
Up to 5 and $25/mo per admin for each bot
Up to 5 with a $349/mo Business plan and more with an add-on
Up to 5 only with the $499/mo plan
Advanced analytics
Available with Pro ($500/mo)
$349/mo onwards with Business plan
Available with the $499/mo Premium plan
Custom branding
Available at an extra $39/mo as an add-on
As low as $30/mo and no extra cost with higher-tier plans
Starts at $499/mo with the Premium plan
WHY PAGERGPT

Why pagergpt is the smarter choice

pagergpt helps you build secure and high-performance AI agents to automate customer interactions across multiple channels, control costs, and gain a competitive edge.

Unlimited messages

With pagergpt, you pay for sessions, so your users are not left hanging if your agents run out of messages during an inquiry.

Granular lead details

Capturing leads is never clunky with pagergpt. Gain visibility into 20+ data points for a detailed assessment of your leads and turn prospects into buyers.

Robust hallucinations control

pagergpt’s advanced Agentic RAG and specialized sub-agents ensure you always deliver context-aware responses and resolve up to 80% of repetitive queries with accuracy.

Enterprise-grade security

pagergpt is GDPR compliant, SOC 2 Type II certified, and ISO 27001 Compliant, with end-to-end encryption to provide robust guardrails against PII violations and protect data privacy for seamless communication.

Get the power of AI agents. Get pagergpt today.

Take your customer support interactions to the next level with AI Agents.
Discover how pagergpt can transform your support.

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