Chatbase is unreliable for a dozen reasons check out those reviews. But Botpress as a Chatbase alternative might be a wrong assumption. Let’s compare Chatbase and Botpress while we discover how pagergpt outperforms both platforms.
When it comes to building AI agents effortlessly, Chatbase wins with its user-friendly framework. Unfortunately, thatdoesn’t guarantee customer experience and satisfaction.Inefficiency lies at the core of Chatbase. Inflexible customization, limited AI actions, fewer AI agents, and inaccuracy, among many, add to client woes.
Botpress, as an alternative to Chatbase, also fails. Botpress isn’t fast to build. Additionally, the standard plan only provides basic analytics.
pagergpt stands out as a robust customer-facing AI agent platform with more affordable pricing options. Compared toChatbase and Botpress, pagergpt offers advanced features,including unlimited messages per session, granular-level lead capture, advanced analytics, shared live chat inbox, no-code setup, and more.
Let’s compare why pagergpt is an excellent alternative to Chatbase and Botpress.
Check out the key feature comparisons and learn why Botpress is not the right Chatbase replacement, nor does Chatbase fit the bill.
Here’s a feature-to-feature comparison chart to help you understand why Botpress isn’t a replacement for Chatbase and how pagergpt stays ahead of the curve.
Chatbase | pagergpt | Botpress | |
---|---|---|---|
Ease of development | Complex integration delays development | Seamless, 100% no-code platform | Requires significant coding efforts |
Ease of customization | Limited features for custom business needs | Easy to implement customizations | Complex customizability |
Chat UI | Iframe or widget UI | Highly customizable chat UI | Third-party UI |
Chat sessions | Limited per pricing plan | Unlimited messages per session | Limited message per plan |
Pre-built templates | No templates | Coming soon | Import/export templates |
Ease of human hand-off | Partial hand-off | Native solutions via Shared Live Chat Inbox | Manual configuration of HITL integration |
Admins/Seats | Up to 5 till the highest tier | Up to 5 and more with a custom plan | Up to 3 till the highest tier |
AI agents | Up to 3 AI agents only till the highest tier | Up to 5 AI agents and more with a custom plan | Up to 3 AI agents and more with a custom plan |
Shared Live Chat Inbox | Not available | Advanced and comprehensive, feature-rich native solution | Most basic with minimal features |
Visual dashboard | Basic level customization | Easy to customize advanced-level features | Most basic with a high learning curve setup |
Advanced analytics | Manual and no real-time analytics | Deeper analytics with easy-to-configure elements | Basic and custom analytics need configurations |
Lead capture management | Unable to create custom fields, tags, user segments, or use an archive | Custom fields, tags, user segments, multiple forms, and an archive are available | Custom fields and multiple forms, but no archive is available |
MS Teams integration | Unavailable | Native built-in solution | High efforts for configuring the integration |
AI agent analytics | Unavailable | Advanced agent Analytics | Limited analytics features |
Website chat widget | Basic widget control | No-code advanced widget customization | Custom CSS styling, high coding skills required |
Apps | Available only as a web app | Available as web, Windows, Android, iOS, and Mac apps | Available only as a web app |
Hallucination control | High potential for hallucinations | Complete hallucination control using robust Agentic RAG | Partial hallucinations |
Custom branding | Unavailable under the free plan | Available within the starter plan | Unavailable in the starter plan |
Privacy consent button | No built-in privacy consent button | Available with all plans | Available with the custom plan |
SLAs | Unavailable | Available in the enterprise plan | Available in the enterprise plan |
Enjoy more features and actions at significantly more affordable plans with pagergpt Straightforward, with no expensive add-ons, unlimited chat sessions, and substantial cost savings for your customer-facing needs.
Chatbase | pagergpt | Botpress | |
---|---|---|---|
Free | Limited scope to manage support with one agent of 400 KB | $0 for one agent, 11M char limit, and unlimited messages per session | $0 for one bot with 100MB of KB, custom options available with PAYG |
AI agents | Limited to 3 only, $7/mo per AI agent as an add-on | Up to 5 agents and more with add-on | Limited to 3 only, $10/mo per AI agent as an add-on |
AI actions | Limited to 15 only, available at an extra cost | No extra cost, available with the Business plan onwards | $5 monthly AI Spend credit with all plans, available at an extra cost |
Agent size | 33MB per AI agent for all paid plans | Approx 50MB per AI agent for paid plans | 100MB per AI agent, $20 for an additional 1GB of data |
Message credit | Up to 40,000/mo with $12 per 1000 messages/mo | Unlimited messages per session | Up to 50,000/mo, with $ 20 per 5000 additional messages/mo |
Live status | Not specified | Available at no extra cost | $10/mo for each bot |
Admin | Up to 5 and $25/mo per admin for each bot | Up to 5 with no extra cost | Limited to 3 only, $25/mo per admin for each bot |
Advanced analytics | Available with Pro ($500/mo) | $349/mo onwards with Business plan | Available with Team ($495/mo) |
Custom branding | Excludes all plans, available as an add-on at $39/mo | As low as $30/mo and no extra cost with higher-tier plans | Available at $89/mo within the Plus plan |
With pagergpt, you are always getting more - be it more messages, more lead visibility, more personalization, more chats, and more..
With pagergpt, you pay for sessions, so your users are not left hanging if your agents run out of messages during an inquiry.
Capturing leads is never clunky with pagergpt. Gain visibility into 20+ data points for a detailed assessment of your leads and turn prospects into buyers.
pagergpt’s advanced Agentic RAG and specialized sub-agents ensure you always deliver context-aware responses and resolve up to 80% of repetitive queries with accuracy.
pagergpt is GDPR compliant, SOC 2 Type II certified, and ISO 27001 Compliant, with end-to-end encryption to provide robust guardrails against PII violations and protect data privacy for seamless communication.
Take your customer support interactions to the next level with AI Agents. Discover how pagergpt can transform your support.