Botpress is a known player in the AI chatbot ecosystem — but it’s not always the perfect fit. For growing businesses, limitations in flexibility, pricing, or integrations can turn into bottlenecks. That’s why customer support teams are actively exploring Botpress alternatives that deliver better control, advanced AI capabilities, and smoother support workflows.

Whether you're scaling customer support, automating internal ops, or enhancing user engagement, modern AI agent platforms are unlocking more value than ever. From native LLM integrations with ChatGPT, Claude, and Gemini to omni-channel deployment and no-code agent builders — the market is evolving fast.

pagergpt stands out among the pack with enterprise-grade security, multi-source training, and powerful automation via Actions. It’s built for scale, flexibility, and real conversion outcomes.

Let’s explore the top 15 alternatives to Botpress in 2025 — with real user reviews, pricing insights, and feature-by-feature comparisons.

While Botpress offers a robust open-source foundation and customizable NLP capabilities, it doesn’t always meet the evolving demands of modern support, growth, or operations teams. Below are the key reasons businesses actively seek better-suited Botpress alternatives — each backed by real user pain points and market observations.

High total cost of ownership 

Botpress’s pricing lacks transparency. For startups or scaling companies, usage-based billing (based on tokens or interactions) creates unpredictable costs. What starts as affordable can quickly scale into budget overrun territory especially when AI use spikes during product launches or support surges.

G2 Review

 “We loved the initial pricing, but monthly costs ballooned once the chatbot hit production. Token limits felt restrictive.”  - CTO, SaaS Startup

Steep learning curve and dev dependency 

Botpress is often praised for being developer-friendly, but that’s a double-edged sword. For non-technical teams like support, marketing, or operations, setting up or editing flows becomes a bottleneck. The platform lacks an intuitive, drag-and-drop UX that modern no-code teams expect.

G2 Review

“Great if you’re a dev. But for us in CX, even small tweaks needed engineering time. We couldn’t iterate fast enough.” - Customer Experience Manager, E-commerce

Limited out-of-the-box integrations

Botpress lacks native integrations with critical tools like Zendesk, Freshdesk, Calendly, Stripe, Slack, and CRMs — unless you build them manually or wait on the roadmap. This slows down time-to-value and puts pressure on dev teams for what should be simple tasks.

G2 Review

 “We couldn’t connect to Freshdesk or Calendly without writing custom connectors. Other platforms had it built-in.” - Customer Support Lead, B2B SaaS

No real omnichannel support

Unlike modern AI platforms that offer unified support across web, WhatsApp, Messenger, Slack, Teams, and more Botpress falls short. Its support for these channels is either fragmented or missing entirely, limiting your ability to serve customers where they actually are.

G2 Review

“We had to build our WhatsApp integration from scratch. There’s no native support and no fallback to live chat.” -CX Ops Manager, Fintech

Underwhelming analytics and agent insights

Botpress doesn’t provide robust, built-in dashboards for conversation insights, ticket resolution, lead capture metrics, or funnel drop-offs. This creates a black box for managers who need to understand what’s working and what’s not.

G2 Review

“We had no clear way to track performance. No resolution times, no unanswered queries, nothing actionable.” - Support Team Lead, D2C Brand

Let’s learn which Botpress alternatives offer the best capabilities to help you drive customer support automation and meet your CX objectives.  

pagergpt

pagergpt is redefining what it means to deploy AI Agents for customer support, sales, and internal operations. Built with a no-code-first approach, it empowers CX leaders, support managers, and operations teams to automate complex customer journeys using ChatGPT-powered agents — without depending on engineering resources.

Whether it’s handling tier-1 queries, processing refunds, qualifying leads, or routing tickets across tools like Zendesk, Freshdesk, or Slack — pagergpt integrates deeply and performs consistently across channels like WhatsApp, web, Messenger, and more.

Security-first, enterprise-ready, and deeply customizable, pagergpt isn’t just another chatbot — it’s an AI Agent engine built to scale across industries like SaaS, eCommerce, finance, and travel.

Most important features and who it benefits 

pagergpt's standout feature is its ability to instantly create custom ChatGPT bots tailored to your brand's specific knowledge base and tone of voice. This particularly benefits knowledge-intensive businesses like SaaS companies, educational institutions, and professional services firms that need to provide accurate, contextual responses to complex customer queries. Some of the most important features include, 

1. No-code AI agent studio: it’s ideal for CX and support teams to build agent workflows without coding.

2. Multi-source knowledge ingestion: pagergpt trains agents using websites, documents, Zendesk, Notion, Confluence, etc.

3. Agent actions: pagergpt helps automate tasks like creating tickets, scheduling meetings, issuing refunds, and more.

4. Omnichannel support: you can deploy on WhatsApp, Slack, Messenger, Teams, and more.

5. Shared live inbox: Gain a unified view of all conversations and easily implement human handoff for smart escalations. 

6. Multilingual support: Offer support for over 95+ languages with built-in language detection and translation out of the box. 

7. Custom lead forms: Deploy pagergpt as your lead generation engine on your website and capture and qualify leads with intent-aware flows.

8. AI Insights: Analyze unresolved queries, sentiment, and ticket volume patterns.

Pagergpt’s value proposition

pagergpt stands out because it doesn’t just give you a chatbot — it gives you a full AI Agent engine that’s purpose-built for scalable automation, secure integrations, multi-channel deployment, and enterprise-grade insights.

Unlike many point tools that either focus on static Q&A or require developer-heavy setups, pagergpt brings:

• A no-code agent studio with advanced configurations

• Prebuilt actions and app integrations

• Omnichannel support from Day 1

• Enterprise-grade compliance (SOC 2, ISO 27001, GDPR)

• Live chat + human handoff workflows

• Zero lock-in with your own knowledge and data

Whether you wish to automate tier-1 queries or scale proactive support and sales with 24/7 availability, pagergpt delivers with flexibility, power, and control.

Key features

1. Agent Studio

Visual drag-and-drop builder to create AI Agents with conditional logic, fallback handling, and custom prompts.

2. Actions

Trigger real-world tasks like creating support tickets, issuing refunds, scheduling demos, and more via app integrations or API calls.

3. Multi-Source training

Train your AI Agents using a mix of website URLs, help docs, Google Drive, Notion, Zendesk articles, and more.

4. Prebuilt prompts and personas

Start with industry-specific templates for agents in eCommerce, SaaS, finance, or travel.

5. Shared Live Inbox

Track conversations, step in when needed, and maintain hybrid control between AI and human support.

6. Omnichannel deployment

Deploy your agents on your website, WhatsApp, Messenger, Slack, Teams, or custom widgets with ease.

7. Lead capture & custom forms

Capture visitor info during AI interactions via forms that sync directly with your CRM or email automation tools.

8. AI-powered analytics 

Drill into agent performance, fallback triggers, popular intents, and sentiment scores to continuously improve. 

9. Enterprise-grade security

pagergpt meets ISO 27001, SOC 2, and GDPR standards — suitable for regulated industries.

Pros and Cons

• No-code deployment: Allows CX teams to launch AI Agents independently, reducing engineering overhead.

• Real-world automation with Actions: Supports backend workflows like refunds, bookings, and lead routing — not just Q&A.

• Multi-source training: Enables agents to stay updated with current knowledge across various formats and tools.

• Multilingual support: pagergpt supports conversations in over 95 languages, making it suitable for global customer bases.

• Enterprise-ready: Offers robust security, custom SLAs, audit logs, and compliance features.

• Integrated live chat and inbox: Combines AI Agent automation with human support workflows in one interface.

• Omnichannel reach: Supports all major customer touchpoints, including WhatsApp, Slack, and Messenger.

Cons

• Limited voice support: Currently, pagergpt offers minimal voice interaction features.  

Ratings

• G2: 4.8/5

• Product Hunt: 5/5

Pricing

• Magic Plan: $0

• Business: $349/month – 3 agents, actions, analytics, shared inbox

• Enterprise: Custom pricing 

View pricing page

Why choose pagergpt over Botpress?

Botpress is a developer-centric platform with a modular NLP framework. While flexible, it relies heavily on technical users and code-based customization. In contrast, pagergpt empowers customer-facing teams to launch full-featured AI Agents without writing code.

Some reasons to choose pagergpt over Botpress:

• No-code vs. developer-first: pagergpt is designed for business teams, whereas Botpress requires scripting and dev time.

• Faster go-live:

Most pagergpt users go live in hours or days; Botpress can take weeks for complex flows.

• Real-world integrations:

pagergpt has native support for CRMs, payment systems, calendars, and support tools.

• Hybrid support features: pagergpt includes live inbox and human handoff workflows; Botpress does not offer this out of the box.

• Multi-source training: pagergpt supports real-time updates from multiple sources; Botpress needs manual updates or dev intervention.

• Enterprise compliance:

You can easily meet SOC 2, ISO 27001, and GDPR standards; Botpress is self-hosted and lacks standardized audits.

If you're curious about how pagergpt surpasses Botpress and enhances your CX, this blog on Chatbase vs Botpress is for you.

Head-to-head comparison: pagergpt vs. Botpress

Ada

Ada is an enterprise-grade AI platform for automating multilingual, omnichannel customer support with deep reasoning and SOP-based Playbooks. It's a powerful Botpress alternative for companies needing scalable and secure automation.

Key features:

1. Playbooks for multi-step resolution: Ada automates complex workflows like ID verification or refunds using logic-based templates that follow company SOPs.

2. Omnichannel and multilingual support: Your CS can natively support over 50 languages and deploy across web chat, voice, email, and messaging platforms.

3. AI reasoning engine: With Ada, you can generate dynamic, personalized responses based on customer context and structured content—not pre-written scripts.

Pros:

• Enterprise-level automation: Ada is capable of automating up to 83% of inquiries, reducing agent workload and improving CSAT.

• Integrated agent handoff: Built-in tools for ticketing, escalation, and live agent routing ensure hybrid support experiences.

Cons:

• Opaque pricing: No public pricing tiers; requires a demo call for quotes, which can be a barrier for SMBs.

• Steep playbook learning curve: Advanced workflow creation may require training and testing time to implement fully.

Pricing:

• Resolution-based pricing model

• Includes core features like Playbooks, integrations, analytics

• Custom quotes only

• Optional onboarding and enterprise support available

Rating: 4.7/5 (G2)

Check the pricing page for more details. 

Botsonic

Botsonic is a no-code AI Agent builder by Writesonic that helps teams deploy reasoning agents for support, sales, and ops within minutes. As a Botpress alternative, it offers instant training, multilingual coverage, and a drag-and-drop workflow builder—ideal for fast-moving teams.

Key features: 

1. Sonic AI reasoning engine: Botsonic enables agents to interpret customer intent and complete tasks like refunds or ticket creation.

2. Drag-and-drop workflow builder: Non-technical teams can visually build agent logic, actions, and responses without writing code.

3. Instant knowledge training: Upload PDFs, URLs, or sync from Notion and Drive for instant AI agent training and deployment.

Pros:

• Fast deployment: Agents can be launched in under five minutes using prebuilt templates and training sources.

• Multilingual support: Botsonic offers support in over 50 languages, making it suitable for global and regional teams.

Cons:

• Limited customization for developers:  Botsonic lacks the depth and control some engineering teams may need for advanced use cases.

• Paid add-ons: Removing branding or enabling live handoff requires additional monthly fees.

Pricing:

• Starter: $16/month

• Professional: $41/month

• Advanced: $249/month

• Enterprise: Custom pricing

• Add-ons: Remove branding ($49), handoff integration ($199)

Check the pricing page for more details. 

Rating: 4.6/5 (G2)

Decagon 

Decagon is an enterprise-grade conversational AI platform that helps companies deploy programmable AI agents across chat, email, SMS, and voice. As a Botpress alternative, Decagon stands out for its agent-grade logic, observability, and real-time omnichannel execution.

Key features:

1. Agent operating procedures (AOPs): Convert natural language instructions into executable logic, enabling CX teams to control processes without coding.

2. Unified omnichannel engine: You can support customers seamlessly across web, email, voice, SMS, and APIs from a centralized AI engine.

3. Built-in observability with Watchtower: Trace agent decision-making in real time for debugging, auditing, and operational trust.

Pros:

• High resolution and deflection rates: Decagon helps you achieve 70%+ resolution and 80%+ deflection in production environments.

• Best-in-class observability: Offers unmatched visibility into agent behavior via Watchtower for safe scaling.

Cons:

• Learning curve for AOPs: Natural language to logic workflows require onboarding for non-technical teams.

• No public pricing: Pricing transparency is limited, requiring contact with sales for quotes.

Pricing:

• No public plans

• Custom pricing based on scale, channels, and complexity

• Includes AOPs, omnichannel support, analytics, and security features

Rating: 4.7/5 (G2)

Fin AI (Intercom)

Fin AI is Intercom’s purpose-built AI agent for customer service, designed to outperform traditional chatbots through RAG-based intelligence, full configurability, and human-like accuracy. As an alternative to Botpress, Fin prioritizes resolution-first performance over manual flow-building, allowing support teams to handle 60–70% of tickets autonomously while maintaining full control over tone, escalation, and integration.

Key features:

1. Fin AI Engine™: A multi-stage RAG pipeline tailored for customer service, ensuring accurate and trustworthy responses.

2. Complete AI agent system: Offers training, testing, auditing, and deployment in one console—no dev team needed.

3. Multilingual + omnichannel support: Supports 45+ languages and works across WhatsApp, Slack, email, Messenger, and more.

Pros:

• High-resolution performance: Fin resolves up to 70% of support queries automatically with industry-best CSAT scores.

• Quick setup and control: Deployable in under an hour with granular tuning over tone, behavior, and routing.

Cons:

• Priced per resolution: Fin AI can become expensive at high volume due to usage-based billing.

• Best within Intercom: Advanced features work best when combined with Intercom Helpdesk.

Pricing:

• Standalone: $0.99/resolution (min 50/mo), 14-day free trial

• Fin + Intercom: $0.99/resolution + $29/seat/month

• Includes all channels, integrations, and analytics

Check details for more pricing options. 

Rating: 4.8/5 (G2)

Kustomer

Kustomer offers a modern AI-powered service platform that goes far beyond what rule-based bot builders like Botpress provide. With a unified CRM, native AI agents, and deep data orchestration, Kustomer enables brands to deliver context-rich, proactive support—not just reactive messaging. It’s a strong Botpress alternative for teams looking to break away from siloed ticketing systems and toward a single view of the customer, powered by automation and flexibility.

Key features:

1. AI agent studio (no code): Build and manage AI agents without developers using an intuitive visual builder.

2. Unified CRM + support stack: Combines customer data, conversations, and workflows into a single, contextual interface.

3. Omnichannel and agent assist: AI handles both live customer chats and assists reps across voice, email, chat, and SMS.

Pros:

• Real-time data orchestration: Kustomer delivers proactive support by connecting customer data across systems.

• No-code AI configuration: Teams can automate workflows and support flows with minimal technical effort.

Cons:

• Complex initial setup: Connecting external systems and customizing flows may require time and training.

• Opaque pricing model: No public pricing available, limiting fast evaluation for smaller teams.

Pricing:

• Core license: CRM, omnichannel, workflow builder

• AI agent add-ons: Usage-based or per seat

• Studio access: Included in higher tiers

• Add-ons: Reporting, support, integrations

• Trial: 14-day free trial or sandbox available

Check the pricing page for more details. 

Rating: 4.6/5 (G2)

LiveChat

LiveChat is a simple yet powerful customer engagement platform focused on real-time conversations with intelligent AI assistance. While Botpress centers on flow-based bot building, LiveChat brings together human agents and AI copilots in a modular ecosystem that’s fast to set up and easy to use. For teams prioritizing immediate customer connection over complex bot orchestration, it’s a user-friendly alternative to Botpress—especially when paired with tools like ChatBot and HelpDesk.

Key features:

1. Real-time chat with AI assistance: Combine human agents with Copilot suggestions and canned replies for faster service.

2. Omnichannel messaging: Engage users across Messenger, WhatsApp, SMS, and web from one dashboard.

3. Campaign automation: Trigger proactive chats and workflows to engage visitors at the right moment.

Pros:

• Fast setup, clean UX: Ideal for SMBs that need a quick, user-friendly solution with solid analytics.

• Extensive integrations: integrate over 200 native apps for ecommerce, SaaS, and CRM platforms.

Cons:

• Separate billing for AI tools: Copilot and ChatBot are sold separately, adding to the total cost.

• Limited workflow depth: No advanced logic builder like enterprise-grade AI platforms.

Pricing:

• Starter: $20/agent/month

• Team: $41/agent/month

• Business: $59/agent/month

• Enterprise: Custom pricing

• Add-ons: ChatBot, HelpDesk, KnowledgeBase sold separately

 Check the pricing page for more details. 

Rating: 4.5/5 (G2)

Sendbird

Sendbird stands apart from flow-based chatbot platforms like Botpress by offering a developer-first messaging infrastructure tailored for in-app communication. Instead of building bots on rigid visual editors, teams can embed branded messaging, AI chatbots, voice, and video directly into their product. For companies looking to own the full user experience with scalable APIs, Sendbird is a compelling Botpress replacement built for flexibility, performance, and control.

Key features:

1. Chat SDKs & APIs: Build secure, real-time messaging across web, mobile, and native apps with complete UI flexibility.

2. Sendbird Desk: A chat-based support tool with chatbot handoff, routing, SLAs, and team-based workflows.

3. AI chatbot builder: A no-code interface for launching multilingual, context-aware bots integrated with LLMs.

Pros:

• Highly customizable: Engineers can control every layer of UX, logic, and performance for product-native messaging.

• Scalable and compliant: Sendbird supports billions of messages with ISO 27001, SOC 2, HIPAA readiness.

Cons:

• Developer-heavy setup: Non-technical teams may struggle without internal engineering support.

• No native full-stack AI agent: Lacks an out-of-the-box enterprise AI automation layer.

Pricing:

• Developer: Free (up to 500 users)

• Starter: From $399/month (5K users, moderation, analytics)

• Pro: Custom (25K+ users, compliance, concurrency)

• Enterprise: Dedicated infra, SSO, SLAs

Rating: 4.5/5 (G2)

Check the pricing page for more details. 

Teneo AI 

Teneo.ai is purpose-built for enterprises seeking to automate high-volume voice and chat interactions with precision and scale. Unlike Botpress, which leans on manual bot-building, Teneo delivers advanced orchestration of LLMs, voice AI, and omnichannel logic—all within a secure, enterprise-grade architecture. Teneo offers a more powerful and production-ready alternative to Botpress.

Key features:

1. LLM orchestration: Blend GPT-4, Claude, and custom models to create safe, accurate, fallback-ready automation flows.

2. Voice AI automation: Natively supports IVR and voicebots with high-resolution accuracy and scalability.

3. Omnichannel orchestration: Automate voice, chat, email, and app support using consistent logic and unified analytics.

Pros:

• Enterprise-ready automation: Powers 99%+ resolution and $30M+ in reported cost savings.

• LLM-agnostic architecture: Gives teams complete control over which models handle which types of tasks.

Cons:

• Built for large enterprises: It is not suitable for smaller teams due to its cost and feature scale.

• Steep learning curve: Advanced orchestration requires onboarding and technical know-how.

Pricing

• Custom enterprise pricing

• License fee + usage-based tiers

• Add-ons: LLM orchestration, voice AI, analytics

• Support: Premium tiers, dedicated CSM

Rating: 4.6/5 (G2)

Watermelon AI 

Watermelon AI is a no-code platform built for fast-growing businesses that want to deploy GPT-4-powered AI agents across chat, social, and web channels—without writing a single line of code. Compared to Botpress, which leans heavily on developer input and structured flows, Watermelon offers a visual-first, multilingual, plug-and-play experience. It's ideal for support teams aiming to automate high volumes of conversations quickly and affordably.

Key features:

1. No-code builder with GPT-4: Train AI agents using website content, documents, and APIs via a drag-and-drop interface. Suitable for non-technical teams launching in days, not weeks.

2. Multilingual support out-of-the-box: Watermelon handles 100+ languages natively, enabling global support with accurate translation and intent matching powered by GPT-4.

3. Shared inbox with human handoff: Human and AI agents work together in one inbox—making it easy to monitor, take over, and assign conversations in real time.

Pros:

• Fast setup with broad channel support: Watermelon works out-of-the-box on WhatsApp, Messenger, websites, and more—ideal for multichannel support without complexity.

• Transparent pricing for SMBs:  Its affordable and clear tiered pricing supports scaling without unpredictable costs.

Cons:

• Limited enterprise extensibility: Not suited for complex logic orchestration, model tuning, or on-premise use cases.

• Feature caps on lower tiers: Advanced automation (API, JS rendering) only available in higher plans.

Pricing:

• Basic: €106/mo – 1 Agent, GPT-4, chat/web channels

• Premium: €215/mo – Crawler (10k URLs), inbox, API

• Business: €430/mo – 3 Agents, 25k URLs, AI Actions

• Enterprise: €1650+/mo – SLAs, onboarding, custom limits

• Add-ons: €99/agent/mo, extra convo bundles

• Free trials: Available for Basic & Premium

Check the pricing page for more info. 

Rating: 4.6/5 (G2)

Yellow AI 

Yellow.ai is an enterprise-grade conversational AI platform designed to deliver intelligent automation across chat, voice, and email. Unlike Botpress, which is developer-heavy and workflow-based, Yellow.ai provides prebuilt industry accelerators, dynamic AI agents, and a robust no-code studio—making it a scalable alternative for enterprises seeking rapid automation without losing control. It supports both customer-facing bots and internal use cases across HR, IT, and operations.

Key features:

1. Dynamic AI agents: Agents adapt in real time using intent, user profile, and behavior to personalize conversations at scale.

2. Voice AI automation: Supports advanced voice bots with speech-to-text, IVR replacement, and multilingual capabilities.

3. No-code + pro-code studio: A visual flow builder for business users, with developer access for extending functionality via APIs and scripts.

Pros:

1. Omnichannel reach: Yellow AI supports over 35 channels, including WhatsApp, Teams, voice, and email from a single platform.

2. Enterprise-ready features: Trusted by Domino’s, Hyundai, and Sephora for global CX deployments with SLA guarantees.

Cons:

• Pricing not transparent: Yellow AI requires custom quotes and demos, limiting adoption for SMBs.

• Learning curve: Advanced features may need onboarding and integration help.

Pricing:

• Custom pricing based on usage and channels

• Add-ons: Voice AI, analytics, support tiers

• Available via request/demo only

Check the pricing page for more details.

Rating: 4.6/5 (G2)

Tidio 

Tidio is a live chat and AI chatbot platform built for small to mid-sized businesses looking to automate customer conversations quickly. While Botpress emphasizes technical bot-building, Tidio provides a plug-and-play experience with AI chatbot templates, drag-and-drop flows, and live agent handoff—making it a lightweight Botpress alternative for support teams without engineering resources.

Key features:

1. Lyro AI chatbot: Tidio’s generative AI chatbot learns from your website and FAQs to resolve common customer queries instantly.

2. Live chat + AI fallback: You can enable seamless escalation from automated responses to human agents when complexity arises.

3. Visual builder + templates: Prebuilt conversation templates and a flow editor let teams go live without writing code.

Pros:

• Affordable and fast to launch: This solution is ideal for startups and eCommerce brands needing quick automation.

• Multichannel support: Tidio covers web chat, Instagram, Messenger, email, and more.

Cons:

• Limited depth for enterprises: Not built for advanced workflows or multi-department automation.

• AI is still basic: Lyro handles simple queries but lacks robust task execution or reasoning.

Pricing:

• Free – $0

• Starter – $24.17/mo

• Growth – $49.17/mo

• Plus – $749/mo

• Premium – Custom pricing

Check the pricing page for more details. 

Rating: 4.7/5 (G2)

SiteGPT 

SiteGPT is a no-code AI chatbot platform designed for support-heavy teams that want ChatGPT-like agents trained on their website and documents. Compared to Botpress, SiteGPT offers faster setup, native website crawling, and no engineering dependency—making it ideal for B2B SaaS and content-rich businesses that need cost-effective AI support.

Key features:

1. Custom AI functions: Add natural language commands that trigger backend tasks, letting SiteGPT act on user queries not just answer them.

2. Flexible APIs and webhooks: Use SiteGPT programmatically with robust API access, webhook triggers, and support for custom workflows.

3. Multilingual chat support: SiteGPT bots support 95+ languages natively for global coverage without added complexity.

Pros:

• Quick to launch: Bots go live in minutes, not weeks—no devs or custom code needed.

• Scales affordably: SiteGPT supports 40K+ messages/month and 10K+ pages at mid-tier pricing.

Cons:

• No visual workflow builder: SiteGPT lacks drag-and-drop automation found in advanced bot platforms.

• Limited LLM control: GPT-4 is the default, SiteGPT isn’t LLM model agnostic. 

Pricing

• Starter: $39/mo

• Growth: $79/mo

• Scale: $259/mo

• Enterprise: Custom

• Add-ons: Remove branding ($39), extra messages

• 7-day free trial included

Check the pricing page for more details. 

Rating: 4.6/5 (G2)

TARS 

TARS (Tars Prime) is a no-code chatbot builder optimized for customer support, lead gen, and workflow automation. Unlike Botpress, which is more developer-focused, TARS offers visual design tools, domain templates, and secure integrations—making it a versatile choice for teams in finance, healthcare, and government.

Key features:

1. No-code builder with templates: Get a drag-and-drop flow editor and 800+ templates for faster time to market.

2. Enterprise-ready security: ISO 27001, SOC 2, RBAC, and encrypted hosting ensure compliance across regulated industries.

3. Multichannel deployment: Launch bots across WhatsApp, Facebook, web, and mobile with built-in language localization.

Pros:

• Fast go-to-market: Prebuilt flows and templates accelerate deployment for common use cases.

• Hybrid automation support: Seamlessly escalate to human agents via Zendesk, Salesforce, or in-platform live chat.

Cons:

• Limited LLM reasoning: Out-of-the-box bots are rule-based; advanced reasoning needs external NLP.

• Scaling adds cost: Pricing grows with channels, usage, and integration complexity.

Pricing:

• Starter: 1 bot, basic features

• Growth: Up to 5 bots, live chat, CRM/WhatsApp support

• Pro: Custom data hosting, analytics, SSO

• Enterprise: Unlimited bots, white-label, 24/7 support

• Add-ons: Live handoff, WhatsApp, LLMs

• Free trial & POC available

Check the pricing page for more details. 

Rating: 4.6/5 (G2)

Voiceflow 

Voiceflow is a collaborative, no-code platform for designing and deploying AI agents across chat and voice. Unlike Botpress, which is limited to chatbot scripting, Voiceflow supports omnichannel design, API integrations, and advanced logic orchestration—making it a flexible Botpress alternative for teams building consistent experiences across web, apps, and telephony.

Key features:

1. Visual flow canvas: Design multi-turn conversations using drag-and-drop blocks, branching logic, and fallback paths.

2. Omnichannel deployment: Deploy to voice, chat, Slack, Messenger, or in-app from a single conversation model.

3. Code blocks + API integration: Use JavaScript and GraphQL connectors to trigger real-time actions and dynamic content.

Pros:

• Unified voice and chat automation: Build once, deploy across multiple channels for a consistent experience.

• Team collaboration tools: Voiceflow provides version control, comments, and role-based access for secure teamwork.

Cons:

• Credit-based billing: Unexpected spikes in LLM or voice usage can drive up costs.

• Requires JS for advanced use: Deeper customization depends on JavaScript and API familiarity.

Pricing:

• Starter: Free, 100 credits

• Pro: $60/user/mo, 10K credits

• Business: $150/user/mo, 30K credits, 15 voice calls

• Enterprise: Custom pricing, unlimited usage

• Credits used for AI, voice, NLU

• Free 7-day trial included

Check the pricing page for more details. 

Rating: 4.7/5 (G2)

When companies look for a better alternative to Botpress, they’re not just searching for another chatbot builder—they're seeking a platform that can actually improve outcomes. And those outcomes hinge on a few critical features. Let’s walk through them.

No-code AI agent builder

The ability to launch and iterate AI workflows without developer help is a game-changer. With visual builders, CX teams can deploy refund bots, FAQs, or lead capture flows in minutes—not weeks. Without this, support teams stay blocked by technical delays.

Multi-source knowledge training

AI agents should learn from all your content docs, websites, help centers—not just hand-fed Q&As. This ensures responses are detailed and accurate. Without rich training sources, bots offer vague answers and escalate unnecessarily.

Task automation via AI actions

Great bots don’t just answer they act. Whether it’s issuing a refund, scheduling a demo, or fetching order status, AI Agents that connect to APIs or CRMs reduce workload and resolve issues instantly. Without it, agents remain stuck in manual handoffs.

Shared inbox with live handoff

When AI can’t solve a query, a seamless transfer to a human (with chat context intact) prevents user frustration. Without this, customers often have to start over hurting CSAT and wasting time.

Built-in analytics and insights

Analytics reveal what’s working, where the AI fails, and what to improve. With this visibility, teams can refine training and measure ROI. Without it, you're flying blind—and missing opportunities to scale automation.

Omnichannel deployment

Today’s customers expect consistent support on the web, WhatsApp, IG, and more. Unified agents trained once and deployed everywhere ensure a seamless experience. Without this, you’re left juggling multiple disconnected bots.

Together, these features transform chatbots into intelligent agents that reduce cost, increase speed, and elevate customer experience. Platforms like pagergpt bring them all together making it a stronger, modern alternative to legacy solutions like Botpress.

Choosing the right Botpress alternative isn’t just about swapping tools it’s about unlocking a smarter way to support your customers. When you prioritize no-code builders, AI actions, omnichannel reach, and deep analytics, you're not just improving response time you’re driving down costs, increasing automation coverage, and creating experiences your customers remember. Solutions like pagergpt combine all these critical features into one cohesive platform, helping you move faster, support better, and scale effortlessly. If you’re ready to move beyond static flows and into intelligent automation, the right alternative can make all the difference.

Don’t just keep imagining it try pagergpt for free today and see how effortless AI customer service can be. Your team will love the time saved, and your customers will notice the difference.

Ready to take the leap? Book a demo now.