Cost-Effective Freshdesk AI Agents to Automate Support

Why you need AI Agents for Freshdesk

Freshdesk works best when powered by AI agents that cut costs, resolve tickets faster, and scale support without extra headcount.

Affordable, powerful automation

$0.2/per resolution

Costly, limited automation

$0.4/per resolution

How pagergpt enhances Freshdesk with affordable AI

Keep using Freshdesk as your core support platform, while pagergpt adds powerful, cost-effective AI automation to resolve tickets faster and improve CSAT.

AI-First Support Experience

Where’s my order #48291?

It’s in transit 🚚, arriving Friday

I need to return it

Sure, I’ve emailed you a return label. Would you like an exchange or a refund?

Exchange - I need size 10.

Perfect ✔️. Size 10 has been reserved and will ship once we receive your return.

Thanks, that was quick!

Always happy to help 😊

78%

AI Resolved

4.2s

Avg Response

Seamless Human Handoff

I want to upgrade my plan. can i speak with a rep?

Sure, connecting you with our specialist.

Susan is joining the chat

You are now connected with Susan.

Just now

Hi Max! I see you would like to upgrade.

22%

Human Touch

98%

Satisfaction

AI Advantages

Instant responses 24/7
Handles 80% of tickets

Consistent quality
No queue times

Human Expertise

Complex problem solving
Business judgment calls

Emotional understanding
Custom solutions

How pagergpt AI agents supercharge Freshdesk

pagergpt AI agents enhance Freshdesk with faster automation, smarter workflows, and real-time insights,
helping teams cut backlogs, lower costs, and boost CSAT.

Automate repetitive ticketing

Agents waste time creating and routing tickets manually. pagergpt AI agents auto-create, assign, and resolve common tickets directly inside Freshdesk.

Auto-route to the right team instantly
Handle FAQs in 95+ languages
Pull from Freshdesk KB, tickets, and docs
Keep content synced and always updated

Why pagergpt + Freshdesk is smarter

Compare the difference between using Freshdesk by itself and enhancing it with pagergpt’s AI automation, multilingual support, and analytics.

Freshdesk’s own AI offering

Up to 40% of support requests resolved by AI
$0.10–$0.20 per AI conversation
Training limited to Freshdesk KB content
Basic insights from conversation logs only
Some AI workspace tools available
No access to live business or customer data

Freshdesk + PagerGPT AI Agents

75%+ of support requests resolved by AI
Predictable session-based pricing (no per-convo spikes)
Train on Freshdesk KB, tickets, docs, websites, and apps (Shopify, Google Drive, Notion, etc.)
AI-driven insights: deflection, CSAT, sentiment, unresolved queries
Full AI agent studio with workflow automation
Access to live customer/order data for refunds, subscriptions, and more

How-it-works

How pagergpt connects with Freshdesk

Set up pagergpt with Freshdesk in just three steps, connect, train, and deploy to start automating tickets instantly.

3-Step visual timeline

Connect Freshdesk

One-click integration with your Freshdesk workspace.

Train AI Agent

Import KB articles, past tickets, and docs.

Deploy & Automate

Auto-resolve FAQs, route tickets, and escalate when needed.

Using Freshdesk or Freshchat for customer support?

pagergpt offers seamless Freshworks integrations so you can automate tickets, chats, and customer workflows whether you rely on Freshdesk, Freshchat, or both.

Freshdesk (Tickets)

Receive new tickets via email or web forms?

pagergpt AI agents can auto-create, route, and resolve them inside Freshdesk.

Automate ticket creation & closure
Resolve FAQs, refunds, and order queries
Escalate complex cases to agents with full context

Freshchat (Live Chat)

Using Freshchat’s live chat widget?

pagergpt agents engage instantly, answer FAQs in 95+ languages, and hand off to your team when needed.

Multilingual, real-time chat automation
Context-aware handoff to live agents
Integrates with CRMs, ecommerce, and internal apps

Want more? discover everything pagergpt can do

From AI automation to analytics and integrations, explore the full suite of pagergpt features built to scale your support and sales.

No-code workflow builder

Build conversational flows for FAQs, returns, or bookings in minutes without technical skills.

Omnichannel deployment

Launch your AI Agent across web, WhatsApp, Messenger, Slack, Teams, and Instagram with one click.

Smart training engine

Train agents using your website, docs, or apps no need for manual scripting.

Real-Time analytics

Track performance, customer sentiment, and resolution rates to optimize support continuously.

Live agent handoff

Seamlessly route complex queries to human support without breaking the conversation flow.

App & API integrations

Connect to tools like Zendesk, Freshdesk, Calendly, and Stripe to automate real business actions.

Security and Compliance

Robust security processes and controls with industry-leading standards and regulations.

ISO 27001 Certified

Information Security Management System ISO/IEC 27001:2013 Certified Company

SOC II Certified

pagergpt undergoes a regular third-party audit to certify its products against SOC

GDPR Compliant

Ensuring compliance with GDPR to protect the privacy and data of EU Citizens.

Engage website visitors instantly, resolve customer queries faster.

Do more than bots with pagergpt.

Frequently Asked Questions

Ask everything you need to know about our products and services.

pagergpt connects directly with your Freshdesk workspace to automate ticket creation, resolution, and routing.

Yes, AI agents integrate with CRMs and e-commerce tools to process refunds, while seamlessly escalating complex cases to human agents.

Absolutely. pagergpt supports 95+ languages with auto-detection and translation for global support teams.

Yes. pagergpt is ISO 27001, SOC 2, and GDPR compliant, making it safe for regulated industries like finance, healthcare, and e-commerce.

You can go live in under an hour no developers required.

Get Freshdesk AI Agents that automate
support at affordable rates

Trust by industry leaders

Why you need AI Agents for Freshdesk