Chatbase is unreliable for a dozen reasons—check out those reviews. However, SiteGPT as a Chatbase alternative is not a decisive choice either. Let’s compare Chatbase and SiteGPT while we discover how pagergpt outperforms both platforms.
When it comes to building AI agents effortlessly, Chatbase wins with its user-friendly framework. Unfortunately, that doesn’t guarantee customer experience and satisfaction. Inefficiency lies at the core of Chatbase. Inflexible customization, limited AI actions, fewer AI agents, and inaccuracy, among many, add to client woes. Those complex and rigid pricing structures do not often align well with clients’ needs either.
SiteGPT, as an alternative to Chatbase, also fails. SiteGPT isn’t effortless to manage. It constantly requires manual retraining to seamlessly handle more complex, detailed, and nuanced customer responses – a significant challenge in offering a consistent customer experience.
pagergpt stands out as a robust customer-facing AI agent platform with more affordable pricing options. Compared to Chatbase and SiteGPT, pagergpt offers advanced features, including unlimited messages per session, granular-level lead capture, advanced analytics, shared live chat inbox, no-code setup, and more.
Let’s compare why pagergpt is an excellent alternative to Chatbase and SiteGPT.
Compare the key features and discover why SiteGPT is not the ideal replacement for Chatbase, nor does Chatbase meet the requirements.
Here’s a feature-to-feature comparison chart to help you understand why SiteGPT isn’t a replacement for Chatbase and how pagergpt stays ahead of the curve.
Chatbase | pagergpt | SiteGpt | |
---|---|---|---|
Ease of development | Complex integration delays development | Seamless, 100% no-code platform | High coding efforts to work with $sitegpt for advanced customization |
Customization | Limited features for custom business needs | Easy to implement customizations | Basic-level customization features |
Chat UI | iframe or widget UI | Highly customizable chat UI | iframe chat widget |
Chat sessions | Limited per pricing plan | Unlimited messages per session | Limited message per plan |
Pre-built templates | Unavailable | Coming soon | Unavailable |
Ease of human hand-off | Partial hand-off | Native solutions via Shared Live Chat Inbox | Human handoff when needed |
Admins/Seats | Up to 5 till the highest tier | Up to 5 and more with a custom plan | Up to 3 till the highest tier |
AI agents | Up to 3 AI agents only till the highest tier | Up to 5 AI agents and more with a custom plan | Up to 100 with the highest paid plan, and more with a custom plan |
Shared Live Chat Inbox | Unvailable | Advanced and comprehensive, feature-rich native solution | Unvailable |
AI copilot | unavailable | AI copilot for agents Coming soon | Available as an AI assistant for website visitors and platform users |
Chat mentions | unavailable | available | unavailable |
Advanced analytics | Manual and no real-time analytics | Deeper analytics with easy-to-configure elements | Very basic |
Lead capture management | Unable to create custom fields, tags, user segments, or use an archive | Includes custom fields, tags, user segments, multiple forms, archive | Not a dedicated feature |
MS Teams integration | Unavailable | Native built-in solution | High efforts for API integrations |
AI agent analytics | Unavailable | Advanced agent Analytics for all paid plans | Tier-based restrictions on analytics features |
Website chat widget | Basic widget contro | Codeless advanced widget customization | Requires effort for CSS styling |
Apps | Available only as a web app | Available as web, Windows, Android, iOS, and Mac apps | Available only as Windows and Mac apps |
Hallucination control | High potential for hallucinations | Complete hallucination control using robust Agentic RAG | Partial hallucinations |
Custom branding | Available as an add-on | Available within the starter plan | Available as an add-on |
Privacy consent button | No built-in privacy consent button | Available with all plans | Unavailable |
SLAs | Unavailable | Available in the enterprise plan | Unavailable |
Enjoy more features and actions at significantly more affordable plans with pagergpt Straightforward, with no expensive add-ons, unlimited chat sessions, and substantial cost savings for your customer-facing needs.
Chatbase | pagergpt | SiteGpt | |
---|---|---|---|
Free | Limited scope to manage support with one agent of 400 KB | $0 for one agent, 11M char limit, and unlimited messages per session | No free plan, only a 7-day free trial with paid plans |
Starter Plan | $0, but an AI agent becomes deactivated after 14 days | Free plan with 100 sessions | $39/mo |
AI agents | Limited to 3 only, $7/mo per AI agent as an add-on | Up to 5 agents and more with add-on | Up to 5 with the Scale Plan ($259/mo) |
AI actions | Limited to 15 only, available at an extra cost | No extra cost, available with the Business plan onwards | Basic-level AI functions |
Message credit | Up to 40,000/mo with $12 per 1000 messages/mo | Unlimited messages per session | Up to 40k with the Scale plan ($259/mo) Extra 5k Messages (Addon) $39/mo |
Auto-sync | Not specified | Available at no extra cost | Unavailable |
Admin | Up to 5 and $25/mo per admin for each bot | Up to 5 with a $349/mo Business plan and more with an add-on | Up to 10 members with the Scale Plan ($259/mo) |
Advanced analytics | Available with Pro ($500/mo) | $349/mo onwards with Business plan | Not specified |
Custom branding | Available at an extra $39/mo as an add-on | As low as $30/mo and no extra cost with higher-tier plans | Excludes all plans, available as an add-on at $39/mo |
pagergpt helps you build secure and high-performance AI agents to automate customer interactions across multiple channels, control costs, and gain a competitive edge.
With pagergpt, you pay for sessions, so your users are not left hanging if your agents run out of messages during an inquiry.
Capturing leads is never clunky with pagergpt. Gain visibility into 20+ data points for a detailed assessment of your leads and turn prospects into buyers
pagergpt’s advanced Agentic RAG and specialized sub-agents ensure you always deliver context-aware responses and resolve up to 80% of repetitive queries with accuracy.
pagergpt is GDPR compliant, SOC 2 Type II certified, and ISO 27001 Compliant, with end-to-end encryption to provide robust guardrails against PII violations and protect data privacy for seamless communication.
Take your customer support interactions to the next level with AI Agents. Discover how pagergpt can transform your support.