Would you consider Chatbase alternatives to manage visitors' or customers' website queries? For many marketing and sales professionals, a custom ChatGPT chatbot is highly preferable to build engaging conversations and drive conversions.

While Chatbase allows you to build a custom AI bot with GPT-4o and GPT-4o mini capabilities, some limitations can restrict your customer success growth. If you want to train a custom ChatGPT and build a business-specific AI-first chatbot for your website, you can still find the best Chatbase alternatives. 

So, if you are eager to know ‘what are the top Chatbase competitors in 2025’, our guide will give a comprehensive analysis to zero in on a perfect AI bot builder for your business-specific needs. 

Get ready to discover our hand-picked list of the best Chatbase alternatives. From AI agent-led custom ChatGPT bot builder pagergpt to powerful Fin AI, we bring the 10 best Chatbase competitors with features, pricing plans, benefits, and many more to help you find the best fit.

Chatbase is a popular AI chatbot builder platform for businesses to create and manage custom ChatGPT chatbots for websites, ecommerce platforms, and social channels like WhatsApp, Messenger, and collaboration channels such as Slack. 

Chatbase brings versatility with a variety of LLM models such as GPT-4o, GPT-4o mini, Claude, Gemini, and DeepSeek. 

However, Chatbase is best used to train custom ChatGPT with business-specific data to create an AI agent for websites. Once a chat widget is created, you can personalize the bot with a custom name, add a brand icon, and build customer trust and confidence for engaging conversations.

It is a no-code bot platform that allows for easy setup and fast deployment. Despite being one of the popular ChatGPT-trained chatbot builders, Chatbase misses out on several capabilities to deprive you of essential benefits and revenue growth. Finding the best Chatbase alternatives makes sense for businesses to create more personalized customer experiences.

Many existing Chatbase users have a poor experience with the bot builder platform. Review sites like G2, Capterra, and APPSUMO are flooded with users' negative experiences. From limitations in customizations to integrations, to training and expensive pricing plans, Chatbase competitors may give you the best options you wish to leverage in no-code platforms for custom chatbots. 

Limited customizations 

Chatbase lacks the necessary customization tools and intricate features to implement significant actions for automated customer support. It offers basic-level customization, whereas competitors have more advanced customization benefits. For example, Chatbase’s limited features are restrictive as you aim to build a tailored chatbot. 

Lack of seamless integrations 

Chatbase limits deeper integration capabilities with learning platforms like CRM, eCommerce tools, and business comms channels like MS Teams. Businesses relying on these systems struggle to create automated workflows and manage unique customer interactions. 

No sufficient advanced AI capabilities 

Chatbase can be too restrictive on AI actions to manage and streamline an adequate number of workflows. 

Without deeper integrations and AI-driven workflows for customer support, you would have a chatbot similar to an FAQ-based one and need human interventions. 

Frequent additional add-ons 

You may quickly reach the token thresholds if you handle high-volume customer interactions. Token limitations could mean you compromise on 24/7 customer support, which impacts customer experience, and to eliminate this friction, you must pay extra for add-ons to run support operations. 

Hallucinations at their worst 

There are many scenarios in which Chatbase fails to refer to its base prompts and tries to make up answers outside its existing training data. This perhaps leads Chatbase-powered AI agents to hallucinate and produce wrong answers. For customers who always seek correct answers, this inconsistency results in customer frustration. 

Instead of experiencing friction at each step of the customer journey, you can benefit by moving out of Chatbase and switching to alternatives. 

Let’s take a quick look at the top Chatbase alternatives with key features, pricing, and ratings. 

So, you get an overview of the Chatbase alternatives that we presented in a tabular format. Now, let’s see how they compare to Chatbase and make the most effective alternatives for ChatGPT-trained chatbot builders like Chatbase.  

pagergpt 

pagergpt is one of the most affordable alternatives to Chatbase, yet it offers the most advanced AI features and tools to build your custom GPT bot on ChatGPT models with agentic AI abilities. What best works for your customer support is that pagergpt allows your customers to get high accuracy and relevance rates for answers. With your business-specific data grounded in OpenAI LLMs, you can easily eliminate the probabilities of hallucinations and produce more accurate and relevant answers that auto-resolve requests by automating customer interactions on your website. 

pagergpt offers out-of-the-box AI agents that are purpose-built to streamline communications, solve problems for website visitors, and boost customer engagement. With no-code integration, the pagergpt-built bot can be custom-made with a focus on brand persona and tone to build trust and efficient support for customer support.

Besides this, pagergpt chatbot can offer end-to-end self-service automation for reduced MTTR for business leaders aiming to bring exceptional support across marketing and sales, ecommerce, IT support, consumer queries, etc. 

More than a custom AI agent to automate customer interactions, you also use pagergpt to create a powerful lead capture form to qualify quality leads using a significant number of valuable fields to help capture data and build retargeting initiatives. 

It is an all-in-one custom ChatGPT bot to help unleash unlimited business-specific applications that include customer support automation, website visitor engagement, help doc automation for AI-driven support, knowledge base integration for knowledge sharing, agent assistance, among others. 

custompagergpt is easy to build, fast to deploy, secure, scalable, customizable, and affordable compared to many ChatGPT chatbot builder frameworks, which make it a powerful Chatbase alternative. 

Features of pagergpt 

Agent Studio 

pagergpt has a simple and intuitive UI that lets you build and manage your AI agent bot. Agent Studio offers tools to create, name, customize, and develop your bot easily for multi-purpose functions. 

Custom knowledge AI 

Get multiple opportunities to train your bot with pagergpt that go beyond only website URLs. pagergpt allows you to upload knowledge from various sources, such as apps (Notions, SharePoint, Google Drive, Dropbox, etc), and files like PDFs, Excel, Docs, images, etc, to customize knowledge and enrich resources to deliver high-quality answers. 

Large data capacity for AI training 

This ChatGPT-powered chatbot alternative allows comprehensive AI training unlike any other Chatbase competitors. pagergpt offers AI training with characters up to 50 million, which can be extended with the enterprise package as well. This is essentially significant in creating relevant and custom responses for website visitors. 

No code setup 

Spend nothing on developer resources with pagergpt, one of the top-rated no-code chatbot builders. It allows you to build a custom ChatGPT website bot without writing a single line of code. Just sign up, name your bot, upload your knowledge resources, test your bot, and deploy it on your favorite channels. 

Multi-channel deployment 

Build enhanced customer engagement and experience by delivering customer support where your customers stay. Connect chatbots across MS Teams, Slack, WhatsApp, Messenger, and never miss an opportunity to create exceptional customer support. 

Smart human agent hand-off 

This Chatbase alternative implements smart fallback mechanisms to understand AI-human synergy and handle a situation by directly routing the call to the human agent, equipped to handle queries and solve problems. 

AI copilot for agent productivity 

Get your helpdesk agents AI copilot to improve support delivery with quick and relevant information and AI answers during live customer interactions. AI copilot is built to create quick summaries, fetch recommendations, and help customers get fast answers for rapid resolutions. 

Live inbox 

Build a single source of truth for your agents to deliver cohesive and consistent customer support using an AI-powered shared live inbox. Your agents can fetch queries from multiple channels, collaborate with internal team members on customer interactions, and rapidly resolve their problems.

Lead capture 

Create custom lead capture forms for your websites and qualify only quality leads with multiple field options. pagergpt lets you create forms with different dimensions or fields to create short or long text, name your field, mention type, and help collect email and contact information.

 Visual dashboard 

Get multiple interaction records through a pagergpt’s visual dashboard. When you expect to build interactive analytics for performance improvements, you need records such as total sessions, total queries, AI agent answered, AI agent unanswered, and user feedback up to a week or a month. These KPIs help improve AI agent performance for future support needs. 

Chat history 

Fetch chat logs for up to 3 months to identify any room for improvement of the AI agent. Find queries answered, queries escalated, and types of questions unanswered, along with user feedback and contact details. Also, find the channel sources for user queries. 

Multi-language support  

Not just popular languages, but you can also provide support in native languages on the AI-powered ChatGPT bot with pagergpt. Cater to any language your customers prefer or set a default language to create dynamic conversation opportunities and build an engaging customer experience. 

Here are some additional features to make customer interactions more engaging and rewarding.

1. Rename your AI agent: You can edit the bot name if you feel the name is not appropriate. Edits will not impact existing configurations and bot data. 

2. Agent activity status: With a shared live inbox, you can let your customers know if agents are available to help speed up resolution time. 

3. Chat trash: You can have a clutter-free inbox by sending unnecessary chats to the trash. 

4. Prompt templates: You can implement better control over AI chat responses by applying prompt templates to instruct bots on responding to users.

5. Session limit: You can determine the appropriate length of any chat session. Set session time between 5 minutes and 30 minutes.  

6. AI response length: With pagergpt, you can select the length of the AI response to save on data processing. 

7. Small talk: You can train your bot with small talk to build interactive chat sessions with users. pagergpt allows you to create greetings, fallbacks, and custom messages to make each interaction meaningful and result-driven. 

8. User feedback: Employ instant feedback alongside the chat feature to determine user sentiment and refine interactions. 

9. Archive lead forms: If any lead capture forms become invalid, you can archive them and restore them later for future reference. 

10. Web widget customizations: Improve user engagement by customizing your website widgets. Choose color schemes and text length for descriptions and maintain consistency with your branding tone.  

pagergpt pros: 

1. Intuitive interface: pagergpt builds a straightforward UI/UX interface for hassle-free AI agent setup and deployment. 

2. Enhanced user engagement: Instant fallback intelligently triggers agent handover to improve engagement and build customer trust. 

3. A wide variety of file types: pagergpt lets you build interactive interactions with file uploads of multiple types, such as PDF, HTML, PPTX, XLSX, TEXT, DOCX, up to 5 mb of file size each. 

4. Lead capture filter: Customer retargeting initiatives are easier as you can filter lead capture forms by IDs, tags, locations, time zones, date, phone numbers, emails, etc. 

5. Custom responses: You can create custom responses for customer queries and solve them rapidly by training AI models with 50M characters. 

6. Ease of character count: pagergpt has a clean and transparent character count feature to help you remain consistent with AI training and optimize AI responses within permissible limits. 

7. Multiple languages supported: pagergpt offers 70+ languages to choose for a wide variety of customer bases and helps them get seamless support. 

8. Unlimited number of users for support: Unlike any other AI agent vendors, pagergpt allows any number of customers to use AI agents and get customer service. 

9. Custom branding: Paying as low as $30/mo, you can make AI agents all yours and leverage one chatbot, one agent, 100 sessions. This is significant if you handle a low volume of customer queries. 

10. RBAC: The RBAC is a significant feature in pagergpt that ensures that you can always maintain data integrity and avoid misleading information by employing RBAC. 

pagergpt cons: 

1. Multichannel integration: It offers multichannel integrations, except for Messenger. But, pagergpt will soon roll Messenger out in a month or two. 

2. Help doc: pagergpt currently has no comprehensive help doc for setting up features and functionality. No worries whatsoever. The dedicated customer success manager helps with onboarding.   

Pricing: 

• Magic plan- $0

• Business- $349

• Enterprise Custom-  Contact for price 

Pricing page 

Chatbase vs. pagergpt: Why choose pagergpt? 

pagergpt is a powerful AI chatbot builder, and it always stands out as a powerful Chatbase alternative. 

At first, pagergpt is a cost-effective alternative; it provides dynamic features to create and manage your AI agents for a website, knowledge base, help doc, and boost knowledge discovery for your customers. Unlike Chatbase, pagergpt helps you optimize chat sessions with fees you pay for the plans.

However, Chatbase forces you to buy add-ons once you reach a certain message credit threshold. More than anything else, Chatbase is known for inconsistent answer delivery due to hallucinations. pagergpt applies robust advanced RAG mechanisms to help you combat this AI trait. 

Here’s a table showing why pagergpt stays ahead of Chatbase. 

Botsonic 

Botsonic is a no-code AI chatbot builder that helps you build AI agents with custom ChatGPT-like traits. Writesonic is the primary development company for Botsonic. With seamless integration across the website, SMS, and WhatsApp, as well as 50+ language support, Botsonic automates customer engagement and employee support for enhanced user experience.

Botsonic features: 

1. Intelligent AI agentic actions for self-service

2. Seamless integrations with Zapier, Slack, Messenger, and WhatsApp

3. Real-time performance data on AI agents to improve customer experience 

4. Tailored answers for unique situations 

5. Workflow automation for complex processes 

6. No-code integration with websites and other business systems 

Botsonic pros: 

1. Simple interface to create bots 

2. Extensive customization options to build brand identity 

3. Lead capture with several field options 

4. Dedicated Slack channel for seamless onboarding 

5. Free trial with all plans 

Botsonic cons: 

1. Limited free tier up to 7 days only  

2. Low accuracy rate for complex queries 

3. Difficulties in integrating WhatsApp using APIs

Pricing: 

• Starter Plan: $16/month

• Professional $41/month

• Advanced - $249/month 

• Enterprise- custom pricing

Check Botsonic pricing here.

Chatfuel 

When looking to scale sales across Facebook, Instagram, WhatsApp, and the website, Chatfuel lets you build a ChatGPT-like chatbot and automate customer engagement. Chatfuel's drag-and-drop chatbot creation platform seamlessly helps you create and manage your customer service bot. 

Chatfuel features:

1. WhatsApp AI sales manager or advanced ChatGPT-based chatbot for website 

2. API integrations with Zapier, Hubspot, Google Sheets, Stripe

3. Live chat for agent engagement on customer interactions 

4. Lead generation custom bot 

Chatfuel pros: 

1. Sales enablement with Chatfuel Instagram and WhatsApp integration 

2. User-friendly interface to instantly build chatbots without any coding 

3. Amazing user experience 

4. Insights for chatbot performance 

Chatfuel cons:

1. Costly pricing plans—individual subscriptions for WhatsApp, and Facebook and Instagram combined 

2. No seamless access on Facebook for billing management 

3. Lack of an advanced reporting feature 

Chatfuel pricing:

• Facebook Business Plan– $19.99

• WhatsApp Business Plan–$49.49

• Enterprise Plan–$300

Check Chatfuel pricing here.

Botpress 

Botpress is a model-agnostic chatbot builder that works across any LLMs and empowers developers and businesses to build AI-powered chatbots for websites or other channels to improve customer interactions. Seamlessly trained on multiple data sources, BotGPT helps scale customer support.

Botpress features: 

1. Visual chatbot builder studio 

2. Knowledge base integration 

3. Advanced customization using the Botpress Styler feature to enhance interface design and user experience 

4. Agent analytics for performance improvements 

Botpress pros: 

1. Ready-made templates for instant workflow creation 

2. YouTube tutorials to speed up bot learning 

3. Easy to use integration 

Botpress cons:

1. No straightforward way to embed a website chatbot 

2. Needs some form of coding

3. Steep learning curve 

Botpress pricing: 

• Pay-as-you-go - $0/month 

• Plus $89/month 

• Team- $495/month 

Check Botpress pricing here.

Intercom Fin AI 

Another highly effective Chatbase alternative is Intercom Fin for customer service. Fin AI agents manage and optimize your frontline customer support with human-level agency. Fin AI agents are natively built on Intercom, removing the need to migrate to conversational AI interfaces. It is best used to manage customer interactions with high-quality, accurate answers across multiple communication channels. 

Fin AI features: 

1. Zero integration hassle on Zendesk, Salesforce, and Intercom 

2. Multichannel support across SMS, live chat, email, social, and 

3. AI phone support to facilitate real conversations 

4. Multi-source knowledge integration for generative answers 

5. Centralized knowledge management hub 

Fin AI pros: 

1. Simple and intuitive omnichannel customer support bot 

2. Seamless customer follow-up with multichannel support

3. Easy to implement workflow automation with no-code visual builder 

Fin AI cons:

1. High costs of $495 per 1,000 tickets/chats

2. Email lead capture, not via website widget or bots 

3. Separate pricing for Copilot 

Fin AI pricing:

Fin AI is part of Intercom, but it has a separate pricing structure, which costs businesses $0.99 per resolution.

Check Fin AI pricing here.

Fini AI 

Fini AI is one of the most efficient custom AI chatbot tools for building AI agents. Fini AI for knowledge base integration simplifies customer interactions with zero human touch. It is known to resolve 80% of customer support tickets at scale. Fini AI integrates with your knowledge base, provides 24/7 support on Zendesk, Discord, Slack, and Intercom. 

Fini AI features: 

1. Sophie, a self-learning AI tool to deliver continuous and relevant support 

2. AI actions to manage complex actions 

3. Enterprise-grade security compliance with GDPR, SOC 2, HIPPA

Fini AI pros: 

1. Seamless integration with no-code setup 

2. Seamless human routing 

3. Human-like customer experiences with hyper-personalized agents 

Fini AI cons: 

1. Limited customer support flexibility on WhatsApp, Facebook Messenger, MS Teams

2. Steep learning curve due to nuanced configurations 

3. Slightly costly 

Fini AI pricing: 

1. Starter - Free 

2. Growth - $799

3. Enterprise - Contact sales 

Check Fini AI pricing here.  

Voiceflow 

Voiceflow gives you visual agent builder and developer kits to compose advanced AI agents for complex customer support. As a Chatbase alternative, Voiceflow promises to deliver advanced capabilities to facilitate automation for Level 1,2,3 customer questions with live agent assistance. 

Voiceflow features: 

1. Advanced conversation logic and integrations within the agent workflow builder 

2. Drag-and-drop no-code canvas

3. Rapid prototype and user testing 

4. Knowledge management with LLM tweaking 

5. Scalable vector database 

Voiceflow pros: 

1. The ability to build highly customized customer interactions 

2. Fast action on user feedback 

3. Responsive and knowledgeable customer support 

Voiceflow cons: 

1. Lack of native integration with social channels like WhatsApp, Messenger 

2. Limited customization options for the interface of the AI agent 

3. Limited analytics 

Voiceflow pricing: 

• Sandbox - Free

• Pro-$60/month per editor 

• Team-$125/mo per editor

• Up to 5 editors

• Enterprise- Custom pricing 

check Voiceflow pricing here.

Yuma AI

Yuma AI features capabilities to elevate customer support across ecommerce platforms with its AI agents. Yuma AI syncs with help desk platforms like Zendesk, Kustomer, and Gorgias to enhance consistent support. Yuma AI is a powerful competitor to Chatbase for its unmatched ability to resolve 50% of support tickets. 

Yuma AI features: 

1. Autonomous AI agents 

2. Auto-pilot agents to automate ecommerce processes 

3. Ticket assistants to empower helpdesk agents  

4. Seamless integrations with ecommerce platforms and subscription channels 

Yuma AI pros: 

1. Best suited to automate internal ticket volume 

2. Personalized support across any channel

3. Ease of use and seamless integrations 

Yuma AI cons: 

1. Persistent AI hallucinations 

2. Robust enough to handle complex queries 

3. Built to support Shopify merchants only 

Yuma AI pricing:

• 30-day free trial 

• No pricing available 

check Yuma AI pricing here.

Drift

Drift, owned by Salesloft, provides AI agents for your website to engage visitors, build interactive interactions, automate repetitive questions, and turn a positive buyer experience into a lead. Alongside, Drift is better known to boost revenue streams by allowing marketers and sales professionals to derive buyer insights and improve sales engagement. 

Drift features: 

1. AI agents for website visitor management 

2. AI engagement score to boost sales pipeline 

3. Advanced ROI reporting 

4. AI-driven next actions

5. Automated customer lifecycle workflows 

Drift pros: 

1. Easy and scalable platform to use

2. Proactive customer support 

3. Highly powerful conversation intelligence 

Drift cons: 

1. According to many users, a steep learning curve is needed to master a few features 

2. Complex feature implementation and integrations 

Drift pricing: 

Custom pricing

check Drift pricing here.

Yellow AI 

With Yellow AI, you can leverage an agentic AI-powered CS automation platform to deliver accurate customer responses and elevate CX. As an improved Chatbase alternative, Yellow AI delivers significant features like voice and calls, text and messaging, and omni-channel agent assistance to resolve complex queries and reduce ticket volumes. 

Yellow AI features: 

1. AI agent-based self-service automation 

2. GenAI-powered inbox 

3. AI-infused dynamic workflow generator for customizable responses  

4. Real-time actionable insights 

5. Enterprise-grade security 

Yellow AI pros: 

1. Easy to implement new features in workflows 

2. No code setup 

3. Multichannel support 

Yellow AI cons: 4.4 on G2

1. Customization limitations to a certain level 

2. Learning curve for new users

3. Heavy lifting for some features 

Yellow AI pricing 

Free and custom pricing

Check Yellow AI pricing here  

By now, you’ve already learnt about the best Chatbase alternatives. While some of them win with customizations, others with easy setup or workflow automation, you should focus on the capabilities you need to automate customer service, qualify leads, and improve CSAT.  Here’s what you need to prioritize while choosing a Chatbase alternative. 

1. Seamless integration: Make sure Chatbase alternatives do not have a steep learning curve to implement integrations. It should be simple and fast to encourage effortless deployment. 

2. No-code setup: Some platforms need low-code development. It can hit you hard if you are a small team and want a no-code setup for rapid deployment. pagergpt is easy to build without spending a single penny. 

3. Knowledge integration: Look for a platform that allows you to connect multiple knowledge sources and build your AI agents for various use cases. pagergpt provides multiple knowledge connectors to connect to your bot and enhance response accuracy. 

4. Customization: Make sure your AI agent bot framework provides flexibility in customization so that you can integrate with your preferred tools, apply custom elements to align with brand identity, and create personalized customer interactions. pagergpt offers advanced customization.  

5. Multiple language support: AI agent solves more queries and reduces volumes that support multiple languages. pagergpt allows you to provide support in 70+ languages. 

6. Complex query handling: Ensure your customer support AI agents can handle complex queries. With built-in LLMs and advanced RAG, pagergpt ingests your company data that enhances intent and context and helps simplify the complex query handling. 

If you want that you deliver top-notch customer support across multiple channels, always look for highly efficient and the best Chatbase alternatives.

As discussed already, why is pagergpt way better than Chatbase — you have now enough reasons to make a meaningful switch. pagergpt offers transparent pricing and feature-rich capabilities to automate your customer support on your website and various other channels. 

By choosing pagergpt, you can create interactive conversations, engage more visitors with accurate and relevant answers for their complex questions, and solve up to 80% of repetitive queries to reduce per ticket cost. Want to know more about a powerful AI agent-led customer support and enhance revenue streams? Schedule a demo today. 

Why should I consider switching from Chatbase to other platforms?

Existing users find Chatbase challenging as the platform hallucinates and makes up answers, which can impact customer experience and trust. On top of that, Chatbase can only produce generic answers due to its limitations in integrating multiple knowledge sources. It makes sense to move to a Chatbase alternative that helps create industry-leading AI accuracy and improve customer interaction. 

Can I use Chatbase alternatives for e-commerce customer interactions?

Yes, pagergpt is a powerful Chatbase alternative with a robust AI-first chatbot builder platform that lets you build AI agents with human-level capabilities and manage e-commerce customer interactions. Not just that, you can use pagergpt as your sales bot, customer enquiry bot, IT support bot, and lead capture bot.

 Do alternatives offer better analytics and performance monitoring than Chatbase?

Chatbase offers basic-level analytics, which is tough to qualify as powerful KPIs to improve bot performance and customer service automation. pagergpt,, as an efficient Chatbase competitor, delivers advanced analytics with a customizable visual dashboard, as well as agent analytics to amp up customer engagement and experience. 

Are there AI chatbot builders that use GPT-4 or similar advanced models as effectively as Chatbase?

pagergpt uses robust LLM models such as GPT-4 or similar advanced models to drive AI response accuracy and boost customer engagement. Unlike Chatbase, a ChatGPT wrapper, pagergpt is an AI-first company that innovates ways to improve customer interactions and service automation with the latest AI technologies. 

What are the most innovative features offered by Chatbase competitors in 2025?

As the leading Chatbase competitor in 2025, pagergpt offers more data capacity for AI training than Chatbase. Even with a higher tier, Chatbase provides a character limit of up to 11M only, whereas pagergpt offers up to 50M to ensure AI response accuracy.